Public Authorities in the Face of Digital Uses in Algeria

Abstract

This text addresses the use of new digital information and communication technologies and how public authorities are adopting them in order to create a reliable atmosphere between citizens and the administration, on the one hand, and to enhance the image of public organizations and contribute to user satisfaction on the other hand. Through scientific articles and research that have already been conducted on the digitization of public institutions and their administrations, content analysis has revealed that the integration of digital technology into the communication system of organizations has become a necessity imposed by the evolution of modern societies